Ask PlayStation on Twitter: "@GopasCarlos Glad to help! The refund has been already submitted to the original payment method used to purchase the game. If it was refunded to your PSN wallet,
![PSA to PlayStation Players. If you have preordered this game on PS4 or PS5, go check your email associated with the account for email titled "Please update your pre-order preference" from PlayStation PSA to PlayStation Players. If you have preordered this game on PS4 or PS5, go check your email associated with the account for email titled "Please update your pre-order preference" from PlayStation](https://i.redd.it/27exd1dx646a1.jpg)
PSA to PlayStation Players. If you have preordered this game on PS4 or PS5, go check your email associated with the account for email titled "Please update your pre-order preference" from PlayStation
![My first PS Direct PS5 was declared lost. I got a refund, but they sent me this email. The link does not appear to be unique to me. Either there's a public My first PS Direct PS5 was declared lost. I got a refund, but they sent me this email. The link does not appear to be unique to me. Either there's a public](https://i.redd.it/u2u2u2cg13991.jpg)